For your first trial shirt
This guarantee is aimed at new customers, for their first trial shirt, under the conditions provided by Bivolino.
FIT GUARANTEE · L’ENGAGEMENT BIVOLINO
Your first shirt.
Your first shirt.
With confidence.
Tailor-made starts with a cut that you feel good in. For your first test shirt, we will assist you if adjustments are necessary.
Choose my shirt Understanding the warranty ↓
THE CUT MATTERS
A first try.
A first try.
An accompaniment.
New customer: if your first trial shirt does not fit, the necessary adjustments are covered free of charge, under our conditions.
14 joursafter delivery to contact us
and report your cutting problem.
and report your cutting problem.
A GUARANTEE, CLEAR REFERENCES
What you need to know.
Cutting adaptations
Our team will assist you to check the measurements and organize the necessary adaptations covered by the guarantee.
A team at your service
Contact us within 14 days of delivery, with your order number and a description of the problem encountered.
The general conditions of sale specify the applicable terms. Consult the full conditions ↗
IF AN ADJUSTMENT IS NECESSARYThree steps.
Three steps.
We support you.
Describe what doesn't suit you: collar, chest, waist or sleeve length. This information will help us understand your request.
- 01
Try on your shirt
Upon receipt, take the time to check the fit and your comfort. Identify areas that need adjustment.
- 02
Contact our team
Within 14 days of delivery, transmit your order number and details of the cutting problem.
- 03
Let's agree on what follows
We will check the measurements with you and tell you the steps for the adaptations provided for by the guarantee.
YOUR QUESTIONS
Before you start.
Does the warranty apply to all my orders?
The commitment presented here is for new customers and their first trial shirt. To find out the conditions applicable to another order, consult the general conditions or contact our team.
How do I request an adjustment?
Use our contact page within 14 days of delivery. Provide your order number and explain exactly what is wrong with the cut.
Do adaptations cost money?
Necessary adjustments covered by this guarantee are free of charge, under our terms and conditions.
How do I choose my measurements to start?
You can use simplified measurements with AI Biometric Sizing, measure a shirt that fits you well or take your body measurements with our guides.
Discover AI Biometric Sizing ↗LET’S TALK ABOUT YOUR SHIRT
Contact our team A question about your cut?
Our team is here to support you.